Reference

What You Agree To When You Use brtonline

These terms set the rules for every account opened on brtonline — what we expect from you, what you can expect from us, and how your funds and activity are handled.

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount holder age verification requiredState law governs access
brtonline What You Agree To When You Use brtonline
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We handle your account data and activity under a clear set of practices. Here's what that looks like in practice — not abstract policy language, but the actual steps we take to protect your account and give you control over it.

Data Retention We retain account and transaction records as required by applicable US law. You can request a summary of your stored data by contacting support through your dashboard.
Account Security Every account is protected by password authentication and identity verification. If you suspect unauthorized access, contact live chat immediately to lock your account.
Cookie Use We use session and analytics cookies to keep your account session active and to understand how the platform is used. You can manage cookie preferences from your browser settings.
Requesting Changes To request a correction to your account data or to close your account, submit a written request via the email channel listed in your account settings.
TERMS CONTACT PATHS

Reach Us About These Terms

Have a question about what these terms mean for your account? Our support team handles terms-related queries through three direct channels. We aim to respond to written queries within one business day, though live chat is the fastest path for urgent account questions.

Team online

Live Chat

Start a live chat session from your account dashboard for real-time answers on any term or account condition that's unclear.

Email Support

Send a detailed written query to our support address found in your account settings. Expect a response within one business day.

Account Help Center

Your account dashboard includes a help section where terms updates, policy notices and verification requirements are posted directly.

Common Questions About These Terms

These are the questions we see most often about account terms, eligibility, and what happens when something needs to change. If yours isn't here, live chat is the fastest route.

Access to brtonline depends on state law. Where access is permitted, these terms apply in full. Where state law restricts access, your account may be limited or ineligible.

We notify you by email before any material change takes effect. Minor clarifications may be updated without advance notice, but your registered email is always the primary channel we use.

Any verified balance in your account wallet is returned to your original funding method — PayPal, Venmo, or Play+ — after identity verification is confirmed and the closure review is complete.

Open the dispute tool in your account dashboard, select the transaction in question, and submit your reason. Our team reviews disputes and responds within the timeframe shown in your account.

Yes. You must meet the minimum age required by your state's law. We verify age during the identity verification process before your account is fully activated.

Yes. Send a data request to the support email address listed in your account settings. We'll respond with a summary of stored account and transaction records within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.